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Tutorial 04: Using Custom GPTs for Matter Management (OpenAI)

Learn how to create persistent legal workspaces with Custom GPTs, organize matters, write custom instructions, and manage client confidentiality effectively.

学习目标

完成本教程后,您将能够:

  • 了解 Custom GPT 如何创建持久的法律工作空间
  • 为不同实践领域和案件配置 Custom GPT
  • 编写有效的自定义指令(您的数字工作手册)
  • 通过 GPT 组织管理客户保密性
  • 使用 Custom GPT 组织内部法律部门
  • 实施案件优先级和资源分配
  • 进行案件简报和团队交接
  • 优化文档组织和命名规范

所需时间: 45 分钟 | 级别: 初学者 | 无需技术技能


了解案件工作空间

什么是 OpenAI 中的案件工作空间?

通过 ChatGPT,您可通过以下方式创建案件专属工作空间:

  • Custom GPT:每个案件或实践领域的持久指令和知识文件
  • Knowledge Files:ChatGPT 可在 GPT 内引用的文档
  • 对话历史:每个聊天线程中的过往讨论

为何案件工作空间对法律工作重要

无工作空间有 Custom GPT
每次对话都要重新解释背景通过指令和知识保持背景
反复重新上传文档文档在 GPT 知识库中可用
会话间建议不一致应用一致的工作手册
案件间无隔离每个 GPT 边界清晰
存在交叉污染风险每个 GPT 独立工作空间

Custom GPT 与 Harvey Vault / Legora Workspace

Harvey Vault:集中式存储,带 AI 分析 Legora Workspace:协作环境,带保存的工作流 ChatGPT Custom GPT:灵活工作空间,完全自定义控制

OpenAI 优势:您可精确定义 ChatGPT 的行为——供应商不强制任何固定模板。


律所项目架构

推荐结构

律所资源
├── 合同工作手册 - SaaS 供应商
├── 合同工作手册 - SaaS 客户
├── 合同工作手册 - NDA
├── 诉讼 Checklist 模板
├── 法律研究 - 劳动法
└── 法律研究 - 知识产权/技术

客户案件
├── [客户 A] - MSA 谈判 2026
├── [客户 A] - 劳动纠纷
├── [客户 B] - B 轮融资
├── [客户 B] - 知识产权组合审查
└── [客户 C] - M&A 尽职调查

内部
├── 营销内容审查
├── 律所政策制定
└── 培训材料

保密最佳实践

应做

  • 每个客户案件使用独立的 Custom GPT
  • 如有需要,使用客户代码代替姓名
  • 案件结案时清除或归档 GPT
  • 控制谁可访问 Team/Enterprise GPT

勿做

  • 在单个 GPT 中混合多个客户
  • 一起上传不同案件的文档
  • 案件结束后仍允许访问敏感 GPT
  • 在共享账户的 GPT 标题中使用客户名称

创建您的第一个案件 GPT

分步配置

步骤 1:创建 Custom GPT

  1. 打开 ChatGPT(chat.openai.com 或应用)
  2. 进入“探索 GPT”或“创建”
  3. 点击“Create a GPT”
  4. 输入名称:[ClientCode] - Matter Description

步骤 2:编写自定义指令

自定义指令告诉 ChatGPT 在此工作空间中如何表现。这是您的数字工作手册。

合同审查 GPT 模板

# GPT: [Client] Contract Review

## My Role
I am [outside counsel / in-house counsel] for [Client description].
My client is [description of business, risk tolerance, industry].

## ChatGPT's Role
You are a senior commercial attorney assisting with contract review.
Apply expertise in [relevant areas: tech licensing, healthcare
regulations, financial services, etc.].

## Standard Positions

### Liability
- ACCEPTABLE: Mutual cap at 12 months fees paid; uncapped for
  indemnification obligations, IP infringement, confidentiality breach
- MINIMUM: Cap at total contract value
- REJECT: Unlimited customer liability; cap below contract value

### Indemnification
- REQUIRED: Vendor indemnity for IP infringement, data breach,
  gross negligence, willful misconduct
- REQUIRED: Mutual indemnity for third-party claims from breach
- REJECT: One-sided indemnification favoring vendor only

### Data & Privacy
- REQUIRED: Customer owns all customer data
- REQUIRED: Vendor cannot use customer data except for service delivery
- REQUIRED: Data return/deletion upon termination
- REJECT: Vendor rights to aggregate or use data for any purpose

### Term & Termination
- PREFERRED: Month-to-month or annual with termination for convenience
- ACCEPTABLE: Multi-year with early termination option
- REQUIRE: Termination for material breach with cure period
- REJECT: Auto-renewal without easy cancellation

## Review Format

When reviewing contracts, always provide:
1. Executive summary (3-5 sentences)
2. Clause-by-clause analysis with traffic light ratings
3. Specific redline suggestions for concerning clauses
4. Questions for the business team
5. Negotiation priority ranking

Use these ratings:
- RED: Must change before signing
- YELLOW: Should negotiate, but not deal-breaker
- GREEN: Acceptable as-is

## Communication Style
- Be direct and practical
- Focus on business impact, not just legal technicalities
- Assume I'll share summaries with non-lawyers
- Flag areas needing attorney judgment (don't overreach)

步骤 3:上传知识库文档

添加 ChatGPT 应引用的文档:

  • 您的标准合同模板
  • 客户偏好立场文档
  • 相关监管指引
  • 已批准协议示例

步骤 4:测试 GPT

开始对话并验证 ChatGPT 遵循您的指令:

I'm starting a new contract review. Before I upload, confirm you
understand:
1. Who is my client?
2. What are our liability cap requirements?
3. What data provisions do we require?
4. How should you format your analysis?

自定义指令模板

模板:诉讼支持 GPT

# GPT: [Case Name] Litigation Support

## Case Overview
- Caption: [Full case caption]
- Court: [Court and jurisdiction]
- Our client: [Plaintiff/Defendant] [Client description]
- Opposing party: [Description]
- Claims: [Brief description of claims]
- Current phase: [Discovery/Motion practice/Trial prep]

## Key Facts (Update as case develops)
- [Fact 1]
- [Fact 2]
- [Fact 3]

## Our Theory of the Case
[Brief description of our narrative]

## Key Legal Issues
1. [Issue 1]: Our position is [X]
2. [Issue 2]: Our position is [Y]

## Helpful Documents in Knowledge Base
- Complaint
- Answer
- Key discovery responses
- Deposition excerpts
- Expert reports

## How ChatGPT Should Help
- When reviewing documents: Flag testimony/evidence supporting or
  hurting our theory
- When drafting: Maintain consistent voice, cite to record
- When researching: Focus on [jurisdiction] law, note circuit splits
- Always: Note privilege concerns, don't create work product without
  attorney direction

## Document Reference Format
When citing documents: [Document name, page X, lines Y-Z] or
[Exhibit #, Bates range]

模板:法律研究 GPT

# GPT: [Practice Area] Legal Research

## Scope
This project covers [practice area] issues in [jurisdiction(s)].
Primary focus areas:
- [Topic 1]
- [Topic 2]
- [Topic 3]

## Research Standards
- Prioritize: [Binding authority > Persuasive > Secondary]
- Key treatises to cite: [List]
- Preferred reporters: [List]
- Avoid: [Sources to avoid]

## Output Format
When providing research:
1. Issue statement
2. Brief answer (2-3 sentences)
3. Analysis with authority citations
4. Contrary authority and counterarguments
5. Practical implications
6. Recommended next steps

## Citation Format
Use Bluebook format. Example: Smith v. Jones, 123 F.3d 456, 460
(9th Cir. 2024)

## Important Caveats
- Always note when case law may have been superseded
- Flag circuit splits or unsettled law
- Distinguish between holdings and dicta
- Note if research requires updating via Westlaw/Lexis

## Knowledge Base Contents
- Key cases we rely on frequently
- Firm memos on recurring issues
- Regulatory guidance documents
- Practice-specific checklists

模板:交易支持 GPT

# GPT: [Deal Name] Transaction Support

## Transaction Overview
- Type: [M&A / Financing / Joint Venture / etc.]
- Our client: [Buyer/Seller/Company/Investor]
- Counterparty: [Description]
- Target close date: [Date]
- Deal value: [Approximate]

## Key Documents (Upload to Knowledge Base)
- LOI/Term Sheet
- Draft definitive agreement
- Disclosure schedules
- Due diligence materials
- Deal checklist

## Our Priorities
1. [Top priority - e.g., minimize reps & warranties exposure]
2. [Second priority - e.g., favorable indemnification basket]
3. [Third priority - e.g., clean closing conditions]

## Red Lines (Cannot Concede)
- [Non-negotiable 1]
- [Non-negotiable 2]

## Acceptable Trade-offs
- [We can give X if we get Y]

## Drafting Guidelines
- Our client's defined term: "[Name]"
- Counterparty's defined term: "[Name]"
- Use [active/passive] voice for our representations
- Cross-reference format: [Section X.X]

## When Reviewing Drafts
1. Track changes from prior version
2. Flag new issues introduced
3. Confirm prior comments addressed
4. Note open business points requiring decision

内部法律部门组织

为企业法律团队配置 GPT

对于内部法律顾问,按职能组织 Custom GPT:

CORPORATE & GOVERNANCE
├── Board of Directors - Governance
├── Shareholder Matters
├── Corporate Records & Compliance
└── Entity Formation/Dissolution

BUSINESS OPERATIONS
├── Commercial Contracts
├── Vendor Management
├── Customer Agreements
└── Supplier Relationships

EMPLOYMENT & HR
├── Employment Policies
├── Dispute Management
├── Benefits & Compensation
└── Employee Handbook Review

REGULATORY & COMPLIANCE
├── Industry Regulations
├── Data Privacy & Security
├── Environmental Compliance
└── Regulatory Filings

IP & TECHNOLOGY
├── Patent Portfolio
├── Trademark Management
├── Software Licensing
└── Data Security Agreements

FINANCE & ACCOUNTING
├── Tax Matters
├── Financial Reporting
├── Accounting Standards
└── Financing Arrangements

案件受理工作流

创建 Matter Intake GPT 并配置以下指令:

# GPT: Matter Intake & Triage

## My Role
I am General Counsel or in-house attorney managing legal matters.
I need to quickly assess new matters for urgency, complexity, and resource needs.

## Intake Information Format
When I submit a new matter, include:
1. Requester/business unit
2. Matter type (contract, dispute, compliance, etc.)
3. Parties involved
4. Key deadline
5. Business impact description
6. Documents available
7. Prior related matters

## Your Role
Help me:
1. Classify matter type and complexity
2. Identify required expertise
3. Estimate timeline
4. Assess confidentiality requirements
5. Assign to appropriate GPT/team
6. Create matter file structure

## Recommended Responses
- Matter summary (2-3 sentences)
- Complexity rating: Low / Medium / High
- Estimated attorney hours required
- Key risks requiring attention
- Recommended team members
- Proposed GPT setup checklist

业务伙伴协作框架

将以下指引加入相关 Custom GPT:

## Business Partner Collaboration

### Communication Protocol
- Weekly status updates on open matters
- Bi-weekly strategy calls for major transactions
- Monthly summary report for all matters
- Escalation process for urgent items

### What to Escalate
- Potential disputes or claims
- Regulatory non-compliance issues
- Material contract negotiations
- Executive/Board-level decisions
- Litigation threats
- Third-party disputes

### Information Sharing
- Status summaries (business-friendly language)
- Risk assessments in business terms
- Cost-benefit analyses for decisions
- Timeline and resource needs

董事会报告模板

创建 Board Reporting GPT 并采用以下结构:

# GPT: Board Legal Report

## Board-Level Summary Format

### Current Matters Status
- **Active Matters**: [Count by category]
- **Closed This Period**: [List with outcomes]
- **New Matters**: [Count and types]

### Key Risks & Issues
- [Risk 1]: Status, mitigation steps, escalation if needed
- [Risk 2]: Status, mitigation steps, escalation if needed

### Regulatory Compliance Status
- All required filings: [On track/At risk]
- Compliance reviews completed: [Yes/No]
- Outstanding regulatory actions: [List]

### Litigation Status
- Open cases: [Count and descriptions]
- Closed cases: [Count and outcomes]
- Insurance recovery status: [Details]

### Recommendations for Board Consideration
- [Board action 1]
- [Board action 2]

## Key Metrics
- Matter turnover time (average days to close)
- Outside counsel spend (YTD)
- Matters by type distribution
- Compliance audit results

案件优先级与资源分配

AI 推荐的案件优先级框架

创建 Matter Prioritization GPT 并配置以下指令:

# GPT: Matter Priority & Resource Allocation

## Urgency/Importance Matrix

When analyzing matters, use this matrix:

### HIGH URGENCY + HIGH IMPORTANCE (Priority 1: Address Immediately)
- Imminent litigation deadlines
- Active regulatory investigations
- Critical deal closings
- Breach of contract claims
- Executive attention required

### HIGH URGENCY + LOWER IMPORTANCE (Priority 2: Schedule Soon)
- Non-critical compliance deadlines
- Standard transaction timing
- Routine contract negotiations
- Administrative requirements

### LOWER URGENCY + HIGH IMPORTANCE (Priority 3: Strategic Planning)
- Portfolio reviews (IP, contracts, policies)
- Preventive compliance updates
- Strategic negotiations
- Long-term planning matters

### LOWER URGENCY + LOWER IMPORTANCE (Priority 4: Defer or Delegate)
- Administrative updates
- Routine document reviews
- Low-value agreements
- Informational requests

## Prioritization Criteria

Rate each matter on:
1. **Deadline proximity** (days until critical event)
2. **Business impact** (revenue, risk, strategic value)
3. **Complexity** (hours required, expertise needed)
4. **Stakeholder pressure** (executive attention required)
5. **Dependency** (blocks other work)
6. **Resource availability** (skilled attorneys available)

## Output Format

For each matter, provide:
- Priority ranking (1-4)
- Recommended action timeline
- Required expertise level
- Estimated hours needed
- Key milestones and dates
- Resource recommendations
- Risk of delay

## Reprioritization Triggers

Alert me when:
- New deadline information received
- Business impact changes
- Regulatory escalation occurs
- Key facts change
- Resource availability shifts

资源分配工作流

在您的优先级 GPT 中使用此提示:

RESOURCE ALLOCATION PROMPT:

I have [X] attorneys available with skills in:
- [Skill 1]: [Name] - [Experience level]
- [Skill 2]: [Name] - [Experience level]
- [Skill 3]: [Name] - [Experience level]

Current open matters requiring allocation:
[Paste matter list with priority rankings]

Please recommend:
1. Assignment of matters to specific attorneys
2. Estimated capacity utilization
3. Likely bottlenecks
4. When we'll need outside counsel
5. Training/mentoring opportunities
6. Projected completion dates

截止日期管理系统

创建 Deadline Tracker GPT

# GPT: Legal Deadline Management

## Critical Deadlines Tracked

For each matter, monitor:
- Statutes of limitations
- Filing deadlines (court, regulatory)
- Notice requirements
- Response deadlines
- Approval deadlines
- Renewal deadlines
- Contract termination options

## Deadline Alert Protocol

Trigger alerts:
- 90 days before: For major milestones
- 30 days before: For upcoming deadlines
- 14 days before: For immediate deadlines
- 7 days before: For imminent actions
- 3 days before: For final reminders

## Missed Deadline Response
If a deadline is missed, immediately:
1. Assess malpractice implications
2. Notify insurance carrier if needed
3. Determine remediation options
4. Document mitigation steps
5. Prevent recurrence

## Monthly Deadline Review
Provide summary:
- Deadlines met this month: [Count]
- Upcoming deadlines (next 90 days): [List]
- At-risk deadlines: [List with action plans]

简报与跟进工作流

返岗后的案件简报

为此用例创建 Matter Briefing GPT

# GPT: Case Briefing & Matter Catch-Up

## My Role
I am returning to a matter after [vacation/leave/other assignment].
I need a comprehensive but digestible briefing on current status.

## Briefing Information
- Matter name and matter code
- Last date I worked on this
- Current date
- Key documents available in knowledge base

## Your Role
Generate a catch-up briefing that includes:

### Executive Summary (1 paragraph)
- What has happened since last update
- Current critical issues
- What needs my immediate attention

### Timeline of Recent Activity
- Key events since [date]
- Dates and significance of each
- People involved
- Documents exchanged

### Current Status by Issue
For each major issue/claim:
- Current status
- Recent developments
- Next scheduled events/deadlines
- Our position/strategy
- Opposing position
- Open questions

### Document Summary
- New documents received (list by type)
- Drafts in progress
- Documents pending from other side
- Key evidence/documents (brief description)

### Team Updates
- Staff changes
- Meetings conducted
- External counsel activity
- Client communications

### Decisions Required
- What decisions must I make immediately?
- What options should I consider?
- What can wait until team meeting?

### Next Steps & Calendar
- Immediate actions (this week)
- Upcoming deadlines (next 30 days)
- Scheduled meetings/calls
- Documents due to other side

案件概览生成

对任何 Custom GPT 使用此提示:

MATTER OVERVIEW PROMPT:

Please generate a comprehensive overview of this matter:

1. **One-Sentence Summary**: [What is this matter about?]

2. **Key Parties**:
   - Our client: [Description]
   - Opposing party/other key parties: [Description]

3. **Timeline**:
   - Matter opened: [Date]
   - Key milestones to date: [List]

4. **Current Phase**: [What stage is this in?]

5. **Critical Issues**:
   - Issue 1: [Our position, opposing position, risk]
   - Issue 2: [Our position, opposing position, risk]

6. **Document Inventory**:
   - Total documents: [Count]
   - By category: [List counts]

7. **Key Decisions Made**:
   - Decision 1: [What we decided and why]
   - Decision 2: [What we decided and why]

8. **Open Questions**:
   - Question 1: [What we need to determine]
   - Question 2: [What we need to determine]

9. **Next Steps**: [What happens next and when]

10. **Budget Status**: [Hours used, estimated remaining]

状态摘要提示

创建快速简报提示:

QUICK STATUS SUMMARY (5 minutes):
- Matter: [Name]
- Status in one sentence: _______
- Key deadline: _______
- Critical action item: _______
- People who need to know: _______

WEEKLY STATUS FOR BUSINESS PARTNER:
- What we're doing this week: _______
- Expected outcomes: _______
- Risks to watch: _______
- Your input needed on: _______
- Timeline to next update: _______

EXECUTIVE BRIEF (For C-Suite):
- What's happening: [One paragraph]
- Why it matters: [Business impact]
- What we're doing: [Our strategy]
- What we need from you: [Required input/decisions]

团队交接文档

在案件交接时使用此模板:

# GPT: Matter Handoff Documentation

## Handoff Information

### Matter Overview
- Matter name and code
- Client/parties involved
- Key timeframe and status
- Lead attorney (departing)
- New lead attorney
- Handoff date

### Knowledge Transfer Checklist

**Documents to Review**:
- Matter file index (complete list of documents)
- Recent correspondence (last 30 days)
- Current draft agreements
- Email communications with client
- Internal team memoranda
- Prior legal opinions/research

**Relationships to Understand**:
- Client contact persons and preferences
- Outside counsel relationships
- Opposing counsel dynamics
- Key business contacts
- Committee/Board liaisons

**Decisions & Strategy**:
- Strategic objectives
- Agreed positions on key issues
- Red lines and negotiation limits
- Prior failed negotiation attempts
- Client risk tolerance
- Timing constraints

**Upcoming Critical Events**:
- Deadlines (next 90 days)
- Scheduled meetings/depositions
- Expected deliverables
- Client communications planned
- Budget considerations

### New Lead Attorney Tasks
- [ ] Review all matter documents
- [ ] Meet with departing attorney
- [ ] Meet with client to establish relationship
- [ ] Update GPT instructions
- [ ] Schedule team kickoff call
- [ ] Review and update deadlines
- [ ] Confirm budget status

### Knowledge Base Refresh
- Ensure all current documents uploaded
- Remove outdated drafts/superseded versions
- Create organized folder structure
- Tag documents by issue/category
- Remove any conflicted materials

文档组织与命名规范

AI 建议的命名规范

创建 Document Organization GPT 并配置以下指引:

# GPT: Document Organization & File Management

## Naming Convention Framework

### Standard Structure
[MATTER-CODE]_[DOCUMENT-TYPE]_[DATE]_[VERSION]_[SUBJECT]

### Examples
- ACME-2026_CONTRACT_020126_v3_SaaS-MSA-Redline
- WIDGET-LIT_DISCOVERY_020126_Interrogatories-Responses
- TECH-IP_MEMO_020126_Patent-Landscape-Analysis

### Document Type Codes
- CONTRACT: Agreements, amendments
- MEMO: Internal memoranda, opinions
- DISCOVERY: Interrogatory responses, document requests
- CORRESPONDENCE: Email, letters, notices
- RESEARCH: Legal research, case summaries
- BRIEF: Briefs, motions, pleadings
- REPORT: Expert reports, status reports
- ANALYSIS: Legal analysis, assessments
- CHECKLIST: Checklists, templates
- TEMPLATE: Standard form templates

### Version Control
- v1, v2, v3... for successive drafts
- FINAL for signed/approved version
- REDLINE if showing tracked changes
- CLEAN for final formatted document
- ARCHIVE for superseded versions

### Date Format
- Use MMDDYY format (020126 = February 1, 2026)
- Always use same format for sorting
- Reflects document creation/revision date

### Subject Line Best Practices
- Clear and specific (no abbreviations)
- Include key deal terms if relevant
- Capitalize main words
- Keep to reasonable length
- Use hyphens to separate concepts

交易文件夹结构

[Client-Matter-Name]/
├── 01_Core-Documents/
│   ├── LOI-Term-Sheet/
│   ├── Definitive-Agreement/
│   └── Schedules-Exhibits/
├── 02_Due-Diligence/
│   ├── Seller-Diligence/
│   ├── Buyer-Diligence/
│   └── Third-Party-Reports/
├── 03_Correspondence/
│   ├── Attorney-Communications/
│   ├── Business-Team-Updates/
│   └── Other-Party-Communications/
├── 04_Internal-Analysis/
│   ├── Risk-Assessments/
│   ├── Legal-Memos/
│   └── Deal-Points-Tracking/
└── 05_Closing-Documents/
    ├── Final-Agreements/
    ├── Conditions-Satisfied/
    └── Closing-Checklist/

诉讼文件夹结构

[Case-Name]/
├── 01_Pleadings/
│   ├── Complaint-Answer/
│   ├── Motions/
│   └── Orders/
├── 02_Discovery/
│   ├── Document-Requests/
│   ├── Interrogatories/
│   ├── Depositions/
│   └── Responses/
├── 03_Evidence/
│   ├── Key-Documents/
│   ├── Exhibits/
│   └── Expert-Materials/
├── 04_Analysis/
│   ├── Legal-Research/
│   ├── Case-Strategy/
│   └── Timeline/
└── 05_Communications/
    ├── Opposing-Counsel/
    ├── Court-Filings/
    └── Client-Updates/

版本控制最佳实践

# Version Control Protocol

## When to Create New Version
- Substantive content changes (new section, new language)
- New round of negotiation (track changes from counterparty)
- Internal revision for clarity/formatting
- Each round of client/stakeholder review

## When NOT to Create New Version
- Minor typo fixes
- Formatting changes only
- Metadata updates

## Version Naming
- Internal drafts: v1, v2, v3...
- Counterparty submission: [v#]_counterparty-draft
- With tracked changes: [v#]_tracked
- Final approved: [v#]_FINAL-[date]
- Executed: [v#]_EXECUTED-[date]

## Folder Organization for Versions
Keep current drafts in main folder
Move superseded versions to ARCHIVE subfolder
Maintain execution copies in FINAL/EXECUTED folder

## Comment/Tracking Standard
- Use track changes for all substantive revisions
- Include reviewer initials and date
- Summarize changes in cover email
- Note open issues or items for future rounds

最佳实践与实操练习

练习 1:配置带优先级的第一个 GPT

任务:创建用于管理 3–5 个活跃案件的 Custom GPT

说明

  1. 列出您的活跃案件
  2. 创建一个用于案件管理的主 GPT
  3. 添加自定义指令,包括:上述优先级矩阵、截止日期跟踪要求、资源分配框架
  4. 使用以下提示测试:"Rank my current matters by priority: [list matters]. Consider deadlines, business impact, and complexity."

练习 2:创建案件简报模板

任务:为真实案件构建跟进简报

说明

  1. 选择您最近返回的案件
  2. 创建专用的 Briefing GPT
  3. 将关键文档上传到知识库
  4. 使用“Matter Briefing”提示模板
  5. 生成完整跟进简报
  6. 检查完整性和准确性

练习 3:使用命名规范组织文档

任务:审计并重组案件文件夹

说明

  1. 选择包含多个文档的案件
  2. 创建当前文件名列表
  3. 使用上述框架提出新名称
  4. 创建文件夹结构(交易或诉讼模板)
  5. 在 ChatGPT 中询问:"Help me organize these files according to [type] best practices. Here are my current files: [list]. Suggest naming and folder structure."
  6. 实施推荐结构

练习 4:设计内部法律部门组织

任务:创建与您企业结构匹配的 Custom GPT

说明(适用于内部法律顾问):

  1. 绘制您法律部门的职能
  2. 为每个主要职能创建 Custom GPT(治理、运营、合规、知识产权等)
  3. 为每个 GPT 编写指令,包括:案件受理流程、业务伙伴协作指南、董事会报告要求
  4. 使用以下提示测试:"New matter just came in: [description]. How should I handle this?"

练习 5:实施优先级与资源分配

任务:配置您的优先级系统

说明

  1. 列出所有开放案件
  2. 使用上述指令创建优先级 GPT
  3. 将案件列表上传到知识库
  4. 添加律师可用性信息
  5. 询问 ChatGPT:"Please prioritize these matters and recommend resource allocation. Consider deadlines, complexity, business impact, and available capacity."
  6. 审查建议并按需调整

随时间管理 GPT

更新自定义指令

随着案件发展,更新您的指令:

  • 将新达成的条款加入“可接受”
  • 更新案件状态和关键事实
  • 纳入谈判中的经验教训
  • 融入新团队成员的偏好

GPT 生命周期

阶段 1:配置(案件开启)

  • 创建带详细指令的 GPT
  • 上传初始文档
  • 使用校准问题测试

阶段 2:活跃使用(案件进行中)

  • 在 GPT 中进行常规对话
  • 收到新文档时上传
  • 根据反馈改进指令
  • 更新截止日期和优先级跟踪
  • 进行定期跟进简报

阶段 3:归档(案件结案)

  • 导出所需对话日志
  • 在指令中记录最终结果
  • 删除或匿名化敏感材料
  • 考虑保留/删除政策
  • 归档到案件管理系统

阶段 4:复用(模板)

  • 从成功的 GPT 创建模板
  • 移除客户特定信息
  • 用作类似案件的起点

与 ChatGPT 的团队协作

ChatGPT Team 功能

使用 ChatGPT Team 或 Enterprise 时:

  • 在团队成员间共享 Custom GPT
  • 为不同业务组提供一致指令
  • 管理访问的 admin 控制
  • 审计能力

Team 计划定价由 OpenAI 设定,可能变更。请在官方 ChatGPT 网站核实当前价格。

协作最佳实践

律所工作手册

  • 为常见工作类型创建“模板”GPT
  • 合伙人/高级律师定义标准
  • 初级律师使用预配置 GPT
  • 确保团队一致性

案件专属 GPT

  • 主办律师创建并拥有 GPT
  • 根据需要向团队成员授予访问
  • 案件背景的唯一真实来源
  • 人员变动时清晰交接

与企业功能对比

Custom GPT 与 Harvey Vault

功能ChatGPT Custom GPTHarvey Vault
文档存储GPT 内知识库集中式存储
自定义指令完全可定制预建工作流
文档搜索GPT 内企业范围
配置时间分钟天数(实施)
定制无限制限于 Harvey 选项

何时选择企业工具

在以下情况选择 Harvey/Legora:

  • 大规模批量处理和跨案件自动化
  • 企业 SSO 与合规
  • 跨案件搜索和分析
  • 供应商管理 AI 基础设施
  • 与 DMS 的预建集成

在以下情况选择 Custom GPT:

  • 完全控制 AI 行为
  • 小团队成本效益方案
  • 无需 IT 参与的快速配置
  • 灵活试验工作流
  • 通过 API/function calling 与自定义工具集成

教程 05 前的作业

  1. 创建 5 个 Custom GPT

    • 一个用于当前案件
    • 一个用于案件优先级/受理
    • 一个用于实践领域工作手册
    • 一个用于您专业领域的法律研究
    • 一个用于文档组织(若管理多个案件)
  2. 为每个编写详细指令

  3. 向至少两个 GPT 知识库上传 5+ 文档

  4. 用实际任务测试每个 GPT

    • 案件优先级分析
    • 跟进简报
    • 文档组织建议
    • 截止日期跟踪
  5. 根据输出质量迭代指令

  6. 记录您的命名规范和文件夹结构供日后参考


快速参考:自定义指令要素

# [GPT 名称]

## Context
[您是谁、客户是谁、此 GPT 用途]

## ChatGPT's Role
[应用何种 expertise、采用何种 persona]

## Standard Positions
[您对关键问题的可接受/偏好/拒绝条款]

## Output Format
[ChatGPT 应如何组织回答]

## Process Steps
[ChatGPT 应遵循的工作流]

## Communication Style
[语气、受众、技术深度]

## Caveats & Limitations
[ChatGPT 应标注或避免的内容]

## Knowledge Base Index
[有哪些文档可用及何时使用]

立即执行

  • 为一个客户案件创建带自定义指令的 Custom GPT
  • 将关键文档上传到知识库
  • 在用于实际工作前验证 ChatGPT 遵循您的指令

继续到 Playbooks → | 上一页:文档分析


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1 学习目标2 了解案件工作空间2.1 什么是 OpenAI 中的案件工作空间?2.2 为何案件工作空间对法律工作重要2.3 Custom GPT 与 Harvey Vault / Legora Workspace3 律所项目架构3.1 推荐结构3.2 保密最佳实践4 创建您的第一个案件 GPT4.1 分步配置5 自定义指令模板5.1 模板:诉讼支持 GPT5.2 模板:法律研究 GPT5.3 模板:交易支持 GPT6 内部法律部门组织6.1 为企业法律团队配置 GPT6.2 案件受理工作流6.3 业务伙伴协作框架6.4 董事会报告模板7 案件优先级与资源分配7.1 AI 推荐的案件优先级框架7.2 资源分配工作流7.3 截止日期管理系统8 简报与跟进工作流8.1 返岗后的案件简报8.2 案件概览生成8.3 状态摘要提示8.4 团队交接文档9 文档组织与命名规范9.1 AI 建议的命名规范9.2 交易文件夹结构9.3 诉讼文件夹结构9.4 版本控制最佳实践10 最佳实践与实操练习10.1 练习 1:配置带优先级的第一个 GPT10.2 练习 2:创建案件简报模板10.3 练习 3:使用命名规范组织文档10.4 练习 4:设计内部法律部门组织10.5 练习 5:实施优先级与资源分配11 随时间管理 GPT11.1 更新自定义指令11.2 GPT 生命周期12 与 ChatGPT 的团队协作12.1 ChatGPT Team 功能12.2 协作最佳实践13 与企业功能对比13.1 Custom GPT 与 Harvey Vault13.2 何时选择企业工具14 教程 05 前的作业15 快速参考:自定义指令要素16 立即执行17 相关页面18 来源19 其他资源